Refund Policy
The short version
outbidlol.net sells a digital service: your listing goes live on the leaderboard immediately after payment completes. Because performance starts at once, refunds are limited to the cases below.
When you get a refund
- You paid, but your listing never went live.
- We removed your compliant listing in error.
- A technical error charged you the wrong amount or charged you twice.
When you do not
- Your listing went live as ordered but received fewer clicks or a lower position than you hoped.
- You were outbid after your listing went live — being outranked is the core mechanic of the service.
- Your listing was removed for violating the rules (see the Terms of Service).
EU withdrawal right
If you are a consumer in the EU/EEA, you normally have a 14-day right of withdrawal for online purchases. For digital services supplied immediately, by completing your purchase you expressly request immediate performance and acknowledge that you lose the withdrawal right once your listing is live. Nothing in this policy limits any statutory rights that cannot be waived.
How to request a refund
Email support@outbidlol.net from (or mentioning) the email address you used at checkout, and include your listing URL and a sentence about what went wrong. Approved refunds are issued through Paddle to your original payment method, typically within 5–10 business days.